Best Buy Support & Customer Service
网页Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center.
Best Buy Totaltech now available nationwide
网页2021年10月5日 · For $199.99 per year members receive: Free Geek Squad tech support, available 24/7/365 on all the technology in your home, no matter where you bought it. Totaltech Expert Access, a VIP service with access to dedicated phone and chat teams.
No Lines, New App: Geek Squad Makes it Easier to Get Help
网页2015年12月30日 · Geek Squad service on the go. Available for Android and iOS, the Geek Squad app puts the resources you need right at your fingertips, making it quick and easy to: View service plans and 24/7 support coverages. Connect with an Agent via phone or email. Schedule Precinct reservations. Track repair status of products in real-time. Find a store.
Best Buy Revamps Geek Squad Support Services
网页2015年9月14日 · Geek Squad 24/7 Support provides unlimited assistance online, in-store and by phone for help with any laptop, desktop or tablet purchased at Best Buy or anywhere else. While our Geek Squad Protect & Support plans cover software and device-related issues, this plan only addresses software-related problems and provides service to …
Connect with a Geek Squad Agent
网页Connect to your Agent. Geek Squad will never call you unsolicited to initiate a remote support session.
How to get help with your new tech - Best Buy Corporate News …
网页2020年12月26日 · If you find yourself in need of a Geek Squad Agent, you can chat with an Agent 24/7 online or call 1-800-433-5778. You can also make an appointment to work with an Agent at any Best Buy store or in your home.
My Best Buy Memberships™ has arrived
网页2023年6月27日 · For $179.99/year 2, My Best Buy Total includes everything you get with My Best Buy Plus, plus Geek Squad® 24/7 tech support, up to two years of product protection (including AppleCare+) on most new Best Buy purchases while you’re a …
Geek Squad Services - Best Buy
网页The full range of Best Buy support. With Best Buy Geek Squad coverage, you can receive remote help with diagnosing and troubleshooting any issues you may have with your devices. The Best Buy customer service team is available 24/7 to answer any questions or concerns you may have.
网页Standard-level in-store, phone or web-based support. We will provide the following standard-level in-store, phone, or web technical support and services, as applicable: • Set-up of computer, tablet, printer, email, and digital imaging devices; • Installation of computer software and operating system;
How Best Buy is using generative AI to create better customer support …
网页2024年4月9日 · One way we are bringing this to life is giving customers a self-service support option when they shop on BestBuy.com, through our app, or by calling our customer support line directly. Expected to launch late summer 2024, this new option will allow Best Buy’s U.S. customers to get help from a gen AI-powered virtual assistant.
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