Getting replacement router and modem — Spectrum Community
网页2024年8月17日 · Best Answer. Hello and welcome to the Spectrum Community! The fastest way to get new equipment would be to take your old equipment to a local office and swap it out for new equipment. You can go to this link here to find a store near you. If there is not one near you or you are not able to get to the store you can call in to 1-855-707-7328 to ...
How, exactly to return equipment? — Spectrum Community
网页2023年5月1日 · UPS Return. You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. Note: Not all UPS locations are UPS Stores. Please use the link to find the nearest UPS Store. The UPS Store will handle packaging and shipping back to us at ...
Why did spectrum send me a new modem?
网页2024年4月29日 · A free Spectrum owned modem is sent out in situations where the current equipment will no longer be supported for use with our service. There is a requirement for a DOCSIS 3.1 modem and your device is a 3.0. You should have received notice of this requirement and that the existing incompatible modem would need to …
How do I return Spectrum equipment? — Spectrum Community
网页2022年12月6日 · Best Answer. Good morning and thank you for reaching out here at the Spectrum Community. There are several ways to return equipment through an official UPS store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a return kit can be sent. Click through the link I provided and it will explain everything a bit ...
Online Gaming Has Frequent Lag Spikes w/ 500mbps Spectrum …
网页2024年1月13日 · To do this on Windows press the Windows key on your keyboard, type "cmd" in the search bar, and press Enter. This will open the Command Prompt. In the Command Prompt window, type "ping -t 8.8.8.8" and press Enter. This command will continuously send ping requests to the IP 8.8.8.8 until you use Control+C to end it.
Why is my Spectrum Internet intermittent, slow or drops? Internet …
网页Sign in with your Spectrum username and password. From the Account Summary page, select the Services tab. Under Services & Equipment, select the Internet sub-tab. Find the modem or router you want to reset, and select Experiencing Issues? Select Reset Equipment. You can also reboot your modem manually.
IPv6 Frequently Asked Questions — Spectrum Community
网页An IPv4 address is a 32-bit address composed of 4 octets. An IPv6 is a 128-bit address and consists of 32 hexadecimal characters composed of the numbers 0 through 9 and the letters A through F. Example of an IPv4 address: 24.128.21.12. Example of an IPv6 address: 24da:db8:ac10:fe01:2aa:ff:fe00:56ab.
Why did Spectrum "upgrade" me from DOCSIS 3.1 to DOCSIS 3.0 …
网页2023年11月8日 · Thank you for the comment. I didn't install the Arris/Spectrum DOCSIS 3.0 modem; I left my Motorola 3.1 in-place. Similar to what you mention, when I login to my account to look at internet status, it always tells me that my modem status is unavailable. This started quite some time ago when I got the Motorola modem.
Internet disconnects multiple times a day - Spectrum Community
网页2022年7月13日 · If the coaxial cable is firmly connected and these disconnects continue I would try purchasing a newer modem, or we can provide a replacement free of charge at our Spectrum stores or by calling 1-855-707-7328. OhioHasCorn Posts: 4 Spectator. July 2022. Thanks for the response.
Return Equipment - Spectrum Community
网页June 2022 Answer . Hi @Torre3, welcome to our community! I'm sorry for the trouble returning your equipment. Per How to Return Your Spectrum Equipment, return via Spectrum store would only be available if there are no UPS or FedEx stores in your area. Could you advise if the instructions you were provided differ from what is shown on our ...