Google, Meta and their Big Tech allies have stoked outrage on both sides of the aisle in a desperate scramble to derail the ...

A preliminary report on the July 13 assassination attempt on former President Trump from the Senate Committee on Homeland ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Quincy police arrested two men in connection with an internet scam they say resulted in large financial loss suffered by a ...

Customer service startup Ujet Inc. has raised $76 million from investors and named a new co-chief executive officer.

Every CEO knows that telling your customer the truth quickly, even the bad news, is the absolute baseline for customer ...

From improving efficiency and customer engagement to expanding market reach and fostering growth, tech innovations have ...

Squarespace's customer support offers comprehensive assistance through multiple channels, ensuring quick and helpful ...

HYCU, Inc., a leader for modern data protection for on-prem, cloud services, and SaaS, and one of the fastest growing companies in the industry, today announced the appointment of Brian Babineau as ...

There is a need to cultivate more local talents capable of taking on roles in relevant industries, in line with the country’s ...

are dramatically transforming how businesses approach customer support. Traditional customer service methods often suffer from long response times, inconsistent quality and limited availability, which ...

It’s part of the Ohio Career Technical Education Equipment grants dispersed in two waves throughout the state.