Try to reset or update your device. (Refer to “How can I perform a factory reset on my device in the Back Up & Reset module” & “How can I upgrade my device in the Basic Settings module”). If the ...

You may need to enter the original Google account that was used on this phone after you execute a factory data reset, otherwise you will not be able to use the phone. This is the FRP (Factory Reset ...

You can use the following steps to reset your phone in the boot status. 1) Go to “Settings”. 2) Touch “System” 3) Touch “Reset”. 4) Touch “Factory data ...

Your device uses sounds and vibrations to notify you of some events, using ringtones, notifications, alarms and navigation feedback. You can customize any of these sounds, as well as control their ...

Swipe down to access the quick settings from any screen, swipe to left to next page and then click the “Screen recorder” icon to create your recording (slide to the left to view it on the second page) ...

Change language of your phone by accessing into Main menu -> “Settings” -> “Phone settings” -> “Language settings” -> choose the language you want change -> “OK”.

It may because some third party app issue that you are using to play music, those third party app unable to recognize pause command. Please pause the music playback on one of the phones, or try to use ...

To remove your google account, go to “Settings”->“Accounts” or “Users & Accounts”->touch your google account->“REMOVE ACCOUNT”->touch “REMOVE ACCOUNT” to confirm on the pop up windows. Note: Available ...

When you touch and hold a notification on the status bar, two options will appear “Alerting/ Prioritised” and “Silent”. a) Select “Alerting/ Prioritised” to allow sound or vibration alerts for this ...

There’s no gesture indicator on the screen when using the new gesture navigation mode. However, you can switch back to the original three-button navigation system if you want to. Go to “Settings” -> ...

There are several ways to check the IMEI information. Method 1: Check the IMEI information from the IMEI label which is stuck in the battery jar. Method 2: Enter *#06# in the dialing keypad. Method 3: ...

This indicates that the micro SIM card is locked. To unlock the SIM card, log in to the web UI and enter the PIN code or PUK code. To obtain the PUK code, contact your internet service provider. Note: ...