The future looks bright for CX leaders, with AI radically transforming the structure, operations, and capabilities of teams.

Scrum is a widely used agile project management ... by Scrum.org. However, you must have completed the previous level of PSM to progress to the next. For example, to get the PSM III certification ...

Caroline Banton has 6+ years of experience as a freelance writer of business and finance articles. She also writes biographies for Story Terrace. David Kindness is a Certified Public Accountant ...

And it works – at scale. Arif Hasan, one of its prime architects, recounts how it came about and the people who were instrumental in making it happen. A series of insights and interviews designed to ...

Cultivating a culture of ongoing learning and flexibility enables organizations to become more robust and positions them to navigate the future of work with a workforce that is agile and digitally ...

Research published in the International Journal of Agile Systems and Management discusses ... approach to allow companies to align their organizational strategies with the demands of this dynamic ...

There comes a moment in almost every organizational transformation — even the successful ones — when the program goes off course and leaders need to intervene.

It cites Rohingya eyewitnesses as stating that they saw armed fighters from the Rohingya Salvation Organization (RSO), a Rohingya militant group allied with the military junta, among the crowd.