LinkedIn has updates its Sales Navigator with Lead Finder, Lead IQ, Message Assist, and  enhancements to Account IQ.

Teneo, a CEO advisory firm, is partnering with Evidenza.ai, a market research platform provider, enabling companies to conduct dynamic on-demand market research with B2B customers at scale.

Responsive, a strategic response management (SRM) software provider, has updated Responsive AI, enabling customer-facing teams to harness advanced generative artificial intelligent for first drafts of ...

Fluentstream customers can connect their CRM platforms to their business phone systems for enhanced client management.

In most instances, voice interactions are easiest for the customer—no instruction manual is needed, so integrating voice, conversational AI, and CRM enables customer service tasks (including ...

In marketing and advertising circles, demand-side platforms (DSPs) and supply-side platforms (SSPs) used to operate in isolation. Publishers used SSPs to sell their inventory at the highest price ...

Indeed, many experts say the biggest failure in CRM adoption for new employees is the complexity and lack of user-centric design. More than three in four employees feel that their employers’ CRM ...

It’s What’s Below the Tip of the Iceberg That Matters Most, sales expert Jim Stafford draws on his more than 20 years of experience leading sales teams at Oracle, Siebel, Unica, and Pegasystems. He ...

Though two Sailesbots that the franchise has launched have been live for only a few months, the franchise has already seen several significant benefits, according to Olson. Sailes has presented the ...

DevriX immediately went to work to develop for Arms Directory a robust platform capable of managing more than 80,000 pages and thousands of page visits per day. The Arms Directory site managed by ...

Decision automation applies business rules, data analysis, workflows, and AI to automate the decision-making process in both operations and strategy. For CX leaders this could be knowing when to make ...

Dan Bodner, Verint chairman and CEO, sat down for a far-reaching interview with DestinationCRM.com during the Verint Engage 2024 conference in Orlando, Fla., answering questions on everything from the ...